A USSD code is entered into phones to perform actions. They are mainly used by network operators to provide customers with easy access to pre-configured services, including call-forwarding, balance inquiries and multiple SIM functions.
USSD stands for Unstructured Supplementary Service Data.
USSD codes are a form of communication used for mobile devices. They are a type of gateway technology that allow users to access additional information on their phone, such as checking their balance, buying airtime, transferring funds, checking their mini-statement, or switching service providers. This type of communication is cost effective, convenient, and is considered a quick solution.
USSD codes are a combination of symbols, alphabets, and numbers.
It is a fast, two-way communication tool used to send commands to and from a mobile phone. It does not require an internet connection and is available on most networks and mobile devices. When the user types in a USSD code, the mobile device connects to the service provider’s server from which the user can receive additional information or the requested service.
Below you will find some of the important USSD codes to be used on NTC Network to inquire and subscribe to various services offered by the telecom operator.
Find your NTC Phone number (Know your mobile number)
*9#
Output : MSISDN : 977********** Your Number
Balance Check (Main account balance check code)
*400#
Output : Your Balance is Rs.XX,Expiry Date is 2024-02-25.
Recharge – Topup Balance
*411#Scratch Card Pin #
Customer Service (IVR)
Dial 1415
- Balance Inquiry(Credit Limit)
- Recharge
- Complain
- Other Services(First Call Activation, Handset Lost /Sim Blockage, PUK Number, Change Number,Data Volume,Sales Order )
- Language and Pin Number
- Operator Assistance
NTC Caller Tune Subscription
*1455#
Subscribe to various latest songs to set it as your caller tune.
ISD – International Call
1424
International Calling e.g. – 1425(Country Code)(Phone Number)
Inquiry and Complain
198
Customer Care : Complain NTC Landline, GSM or CDMA
Other IVR Services
| SN | Service | Dial code | Charge | Occupancy / Start date |
| 1 | SEE Result Enquiry | 1600 | 1 pulse @ 10 sec | 4 weeks in 1 year |
| 2 | Class 11 and 12 Result Enquiry | 1601 | 1 pulse @ 10 sec | 6 results in 1 year ( 2 weeks each result) |
| 3 | SEE Supplementary Result Enquiry | 1600 | 1 pulse @ 10 sec | 2 weeks in 1 year |
| 4 | TU Results | 1602 | 1 pulse @ 10 sec | |
| 5 | Telephone Fault Booking | 198 | Free | Permanent (Sept 2006) |
| 6 | Lineman Fault Down | 192 | Free | Permanent (Nov 2006) |
| 7 | PSTN Bill Enquiry | 1606 | Local charge | Permanent (Jan 2007) |
| 8 | VOIP Call Complain | 188 | Free | Permanent (Dec 2007) |
Friends & Family Service:
GSM Post-Paid
Call Charge : 55 paisa per minute
Maximum allowed numbers : 5
Subscription : Free
GSM Pre-paid
Call Charge : 70 paisa per minute
Maximum allowed numbers : 5
Subscription : Free
Subscription Process
| Process | |
| To Subscribe | : type <FNFSUB*No1> send it to 1415 |
| To add new FNF member | : type <FNFADD*No2> send it to 1415 (repeat same for the next 3 numbers) |
| To Modify FNF Member | : type <FNFMOD*OLD No*New No> send it to 1415 |
| To Delete FNF Member | : type <FNFDEL*No> send it to 1415 |
| To Inquiry FNF Member | : type <FNFINQ> send it to 1415 |
SMS Short Code
| Service | Syntax |
| Outstanding Balance Query | Type “CB” and send to 1415 |
| Data Volume Query | Type “VL” and send to 1415 |
| Free Resource Query | Type “FR” and send to 1415 |
| Night call Package (CDMA only) | Type “Night” and send to 1415 |
| Friends and Family (FNF) Service Subscription | Type “FNFSUB*MDN” and send to 1415 |
| Friends and Family (FNF) Add Member | Type “FNFADD*and send to 1415 (1 MDN at a time) |
| Friends and Family (FNF) Modify Member | Type “FNFMOD*oldMDN*newMDN” and send to 1415 |
| Friends and Family (FNF) Delete Member | Type “FNFDEL*MDN” and send to 1415 |
| Friends and Family (FNF) Member Inquiry | Type “FNFINQ” and send to 1415 |
| For Help | Type “Help” and send to 1415 |
| Different Package Subscription (Voice/Data/SMS etc.) | Type sub code and send SMS to 1415. (Visit NT website to view different sub_code) |
| Subscribe to NT Wi-Fi Hotspot | Connect to Available Hotspot to subscribe package. Based on information send SMS to 1416 |
| NTPro Service | Type Sub ntpro and send SMS to 1428 |
| Caller Ring Back Tone (CRBT) Service | Type Sub and send SMS to 1455 to start service Type Unsub and send SMT to 1455 to stop service |
| SEE Result Inquiry | Type SEE Symbol Number and Send SMS to 1600 |
| Credit Service (Loan Service) | Type Status and send SMS to 1477 |
| Security Code (For prepaid) | Type “SCODE” and send to 1415 |
| PUK Number (For Postpaid) | Type “PUK” and sent to 1415 |
| Missed Call Alert Service | Type sub and send SMS to 1400 to START Type unsub and send SMS to 1400 to STOP |
Note: MDN = NT phone number (CDMA, PSTN, GSM)
IVR
IVR Number | Charge | Service |
| 1412 | Free | Bill payment by using Recharge Card |
| 1415 | Balance query/credit limit query/recharge/missing claim/cancel missing claim/first call activation/ PUK query/data volume query | |
| 1607 | Airtime | PUK Number Inquiry |
| 1498 | Free | General Inquiry |
| 192 | Free | Fault Handling |
| 197 | Free | Number Inquiry |
| 198 | Free | Line Maintenance (PSTN, ADSL, VSAT & FTTH) |
| 1600 | Airtime | SEE Result Inquiry |
| 1455 | Airtime | Caller Ring Back Tone (CRBT) Service |
USSD
| GSM Mobile Balance Inquiry | Dial *400# |
| 4G Activation | Dial *444# (If SIM change is required to upgrade to 4G, please visit nearest NT Office) |
| Package Subscription | Dial *1415# and follow instruction. |
| GSM Re Charge (Re Charge Card) | Dial *412*Pin Number# |
| Balance Transfer (Prepaid) | Dial *422*Security Code*Mobile Number*Amount (in Rs.)# |
| Missed Call Alert Service | Dial *1400# |
| Caller Ring Back Tone (CRBT) | Dial *1455# |
| SIM card Owner Query | Dial *922# |
| CMMC Survey | Dial *1419# |
| Education Packages (Happy Learning and e-Shikshya | Dial *1441# |
| SEE Offer | Dial *1600# |
| First Call Activation (FCA) | Dial *1414# |
Special Codes:
| 100 | Nepal Police |
| 101 | Fire Brigade |
| 102 | Ambulance |
| 103 | Traffic Police |
| 104 | Central Child Welfare Board |
| 105 | Army: Kathmandu, Lalitpur, Bhaktapur |
| 106 | Army Kendriya Sainik Prahari Gulmi |
| 107 | Commission for the Investigation of Abuse of Authority |
| 197 | PSTN Telephone Enquiry |
| 1098 | CWIN |
| 1103 | Traffic Police Lalitpur |
| 1111 | Hello Sarkar |
| 1115 | Department of Health Services Nepal |
| 1144 | Tourist Police |
| 1177 | Metropolitan Police – Crime Division |
